Privacy Policy

Introduction

Next Gen Electrical LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nextgenele.com, use our services, or engage with us through other means. It also outlines your rights under applicable data protection laws, including the GDPR and CCPA.

Information We Collect

We may collect the following categories of personal information:

Identifiers: Name, postal address, email address, phone number, and other similar identifiers.
Commercial Information: Records of products or services purchased, obtained, or considered.
Internet or Other Electronic Network Activity Information: Browsing history, search history, and interactions with our website or advertisements.
Geolocation Data: Physical location or movements.
Professional or Employment-Related Information: Job title, company name, and industry.

How We Collect Information

We collect personal information from:

Direct Interactions: When you provide information by filling in forms or corresponding with us by phone, email, or otherwise.
Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
Third Parties: We may receive personal data about you from various third parties, including analytics providers and advertising networks.

Use of Your Information

We may use the information we collect for various purposes, including:

To provide, operate, and maintain our services.
To improve, personalize, and expand our services.
To understand and analyze how you use our services.
To develop new products, services, or features.

Legal Bases for Processing Personal Data

We process your personal data under the following legal bases:

Consent: When you have given explicit consent for specific purposes.
Contractual Necessity: To fulfill a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: To comply with legal obligations to which we are subject.
Legitimate Interests: For our legitimate interests, provided these are not overridden by your rights and interests.

Sharing Your Information

We may share your personal information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Third Party Providers: Customer data and phone numbers will NOT be shared with third parties for marketing purposes.

International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete
Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you.

User Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: Request confirmation of whether we are processing your personal data and, if so, access to that data.
Rectification: Request correction of inaccurate or incomplete personal data.
Erasure: Request deletion of your personal data under certain conditions.
Restriction: Request limitation of processing your personal data under specific circumstances.
Data Portability: Request transfer of your personal data to another organization or directly to you, under certain conditions.
Objection: Object to processing your personal data based on legitimate interests or for direct marketing purposes.
Opt-Out: Text STOP to (479) 957-2147 and you will no longer receive any text messages from NextGen Electric.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request within the time frame required by applicable law.

Messaging Terms

NextGen Electric LLC (“NextGen Electric”) may send SMS, MMS, or other electronic messages to communicate with customers regarding their service requests, scheduling updates, important notifications, and promotional offers.

Types of Messages: Customers may receive messages related to scheduling, service updates, confirmations, reminders, account-related notifications, promotions, and special offers.
Message Frequency: Message frequency varies based on customer interactions, service needs, and promotional campaigns.
Message and Data Rates: Standard message and data rates may apply as determined by your mobile carrier. NextGen Electric is not responsible for any charges incurred.
Customer Support: For assistance, text HELP or contact us by email. privacy@nextgenele.com
Opt-Out Instructions: To stop receiving text messages from NextGen Electric, reply STOP at any time. This will prevent further automated messages, but essential service-related communications may still be sent as required.

By providing your phone number and opting into messaging services, you agree to these terms. Message delivery is subject to carrier availability and service conditions.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible. If you believe that we might have any information from or about a child under 16, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Next Gen Electrical LLC

3206 Luper Rd, Suite B Lowell, Arkansas 72745

(479) 957-2147

privacy@nextgenele.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

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Terms & Conditions

Introduction

Welcome to Next Gen Electrical LLC (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website nextgenele.com and any related services (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

User Obligations

You agree to use our Services in accordance with all applicable laws and regulations. You shall not:

Use the Services for any unlawful purpose.
Transmit any harmful code or engage in activities that could harm the Services or other users.
Attempt to gain unauthorized access to any part of the Services.

Intellectual Property

All content, trademarks, and data on our Services, including but not limited to software, databases, text, graphics, icons, and hyperlinks, are the property of Next Gen Electrical LLC or its licensors and are protected by law. Unauthorized use is prohibited.

Your use of our Services is also governed by our Privacy Policy, which can be found at nextgenele.com/privacy. Please review it to understand our practices.

Data Protection Compliance

We are committed to complying with data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). For more information, please refer to our Privacy Policy.

Electronic Communications

By using our Services, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

Limitation of Liability

To the fullest extent permitted by law, Next Gen Electrical LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Services.

Indemnification

You agree to indemnify and hold harmless Next Gen Electrical LLC, its affiliates, and their respective officers, agents, partners, and employees from any claim or demand arising out of your use of the Services or violation of these Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.

Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

Contact Us

If you have any questions about these Terms, please contact us at:

Next Gen Electrical LLC
3206 Luper Rd, Suite B
Lowell, Arkansas 72745
(479) 957-2147
privacy@nextgenele.com